Training Manual
Written By Andrea Scott
Table of Contents
Introduction
CHAPTER ONE:
Defining the Business
What is Refinishing Work?
The Growth picture
What are My Markets?
Start-up Costs
Should You Buy a Franchise?
CHAPTER TWO:
Working With the Customer
Who is the Customer?
Setting the Tempo
Things To Know Ahead of Time
CHAPTER THREE:
Pricing
Setting Your Price
Holding to Your Price
Add-Ons
CHAPTER FOUR:
Should You Take the Work?
Old Stuff v. New
Different Fixtures
A Few Other Considerations
Colors
CHAPTER FIVE:
Doing the Work
What are the Steps?
Stripping
Buffing and Polishing
Cleaning and Maintaining the Tub
A Few Mistakes I’ve Made
(So you Won’t Have to)
Warranting Your Work
CHAPTER SIX:
Your Spray System
What are the Components?
Maintaining the Turbine and
Eliminating Debris on Your Work
Cleaning the Gun
Maintaining the Gun
The Exhaust System
CHAPTER SEVEN:
Safety Equipment
How Bad Are the Chemicals, Anyway?
Masks
Gloves
Spray Suits
CHAPTER EIGHT:
Marketing
Quick Tips for Getting Business
The Internet
Google Adwords
Referral Business
Marketing By Sharing Information
Magnetic Signs
Hometown Newspapers
Cold Calls
Direct Mail
Home Improvement Stores
Other Advertising
MATERIALS AND SUPPLY LIST
RESOURCE GUIDE
TRAINING PROGRAMS
Read My Training Manual
TESTIMONIALS
I had been refinishing bathtubs for over a year when I found this book. It was filled with information I could use. Andrea Scott is on a mission to help you succeed in this work.
-Ray T, (plumber/refinisher) Colorado
This is the only insider look at the business that I have found. Indispensable for the money!
-Maurice R, (refinisher) Arizona
Staying Afloat in the Bathtub Business
Staying Afloat in the Bathtub Business is the only ‘From the Trenches’ look at the industry. I have addressed the essential questions, such as: should you franchise (I don’t have one), training programs, start-ups costs, what products to use, what types of work to turn away and how to market your business, just to name a few. Learn from our mistakes and avoid the pitfalls of many start-ups, and this business in particular. This book is also a valuable reference for seasoned refinishers. Hey, if any of you veterans have written a book, I’ll buy it. When I got in, I didn’t realize how much there is to know. It has never been big things that have cost me time or money. It has always been in the details.
There is vast, vast market potential out there. This industry offers great income possibilities, while working flexible hours. Start-up costs are low and there are great training programs available. But formal training won’t be enough. My manual can help. It addresses three audiences. First, there are those contemplating getting into the business. This book can help you decide if this business is for you. Secondly, I have written for those just getting started. I am sharing several years of my experience and the advice of several other refinishers. Lastly, as I’ve stated, even the experienced refinisher has something to learn from another successful operator.
Formal training programs don’t teach you enough about the kinds of work out there, who your best customers are, or what their expectations will be. I feature tips on maintaining and using equipment, while explaining further the process of refinishing. My suggestions for marketing will help you grow your business much more quickly and cost effectively. When I first started I didn’t realize how much there was to know. Let me help you condense the learning curve.
Save Time and Money
For only $35.00, “Staying Afloat in the Bathtub Business” will save you thousands of dollars and hundreds of hours in free ‘warranty work.’ This text is a must have supplement to your current training program or a companion to your existing business.
This Book Could Cut Your Learning Curve in Half!